on orders of $200 or more
Simply look for the logo to enjoy free shipping on selected items throughout the store. If the items in your order which qualify for 'Free Shipping' total $200 or more, your order ships FREE!
Orders for in-stock items are processed and shipped the same day they are received during our operating hours of Monday thru Friday, 9am - 5pm EST. Backorders typically ship within 3-5 business days depending on supplier availability. In-transit times depend on the zone the package is being delivered. Average delivery times are 1-5 days. While we try to do our best at getting items out to you as soon as possible, please note that some orders or out-of-stock items may take longer than the time frame given on the site to get to you. If you have a deadline, and the item is marked out-of-stock, please contact us to make sure we can get it to you in time.
Special items that need refrigeration will be shipped next day/overnight and will incur additional shipping charges. However, if the order is placed on a Thursday, Friday or a holiday, we may need to hold the order until Monday (or the next business day) to ensure it will arrive to you in usable condition. If you have a deadline to meet with one of these special items, please contact us to make sure that we can get it to you in time. It is critical that you inform us if you have office closings or special days of operations when ordering items that need refrigeration.
Our shipping costs are based on the total value of your order:
$0 - $200=$9.95 for shipping
Most orders over $200.00 qualify for FREE shipping.
If you need an item rushed or overnighted, you will be responsible for the additional charges and will will notify you at the time of you order what those charges will be.
Currently, we only offer ground shipping from our website. If you need a faster shipping method such as 2-Day Air or Over Night Shipping, please contact us so we may help you with your request.
Hazmat Charges: Some items incur hazmat charges that you will be responsible for paying. These charges are not included in the "Free Freight" promotion. If you have a question if these charges apply, please contact us before you place your order.
Shipping rates are based on cost of merchandise and distance, except on special orders/equipment.
Most orders ship from our distribution centers located in Charleston, South Carolina or Nashville, Tennessee. Some orders ship directly from the manufacturer. Physiciansupplysuperstore.com is located at 461 Fleming Road, Unit J, Charleston,SC 29412.